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If organised properly, planning is all very well and good with an adequate marketing strategy outlined on paper, but it’s essential to remember that nothing happens unless action is taken. They say that you cannot win the lottery without buying a ticket and this essentially means that you cannot land meaningful sales and revenue unless you engage in the marketplace. Selling within the pharmaceutical business is much more than inking contracts and exchanging products for cash, it is also about management of reputations, the education of professionals and end users and corporate positioning. There are a lot of subtle steps involved when establishing a client account and ensuring that values are transferred and objectives met. It is so important to develop and train a meaningful sales and marketing team and a pharmaceutical consulting firm has widespread and intense experience in this arena.

Each sales executive must be a team player and top management must ensure this is the case. From an overall perspective, effective marketing requires good management of this team and this is where pharmaceutical consultants are worth their weight in gold. The team members must be able to quantify and visualise and objectives must be controlled and measured at all times. Day by day programs are part of an ultimate and achievable goal and when a team works together as one, good results can be anticipated.

After planning is complete, the sales force must put it into action. There is a time and a place for the planning and charting of the program, but no sales are made until executives interact in the real world. While a sales team may be composed of experienced players, there is nevertheless a lot to learn about the health care industry in particular and training is an essential part of staff handling. Without adequate coaching and being unaware of potential loopholes ahead, time can be wasted and worse still, clients can be overlooked or lost in such a competitive marketplace. As they have a considerable amount of experience in the industry, pharma consulting firms appreciate time management and know that full application and dedication is required before key results may be achieved.

It is never good to assume anything, as this could lead to confusion and delay. To be effective, the sales team member must be fully aware of the cohesive importance of a true team. Each member has a significant contribution to make and these contributions should be visible and not opaque. Once again, the overall goal is to engage and not to procrastinate. Three critical components make up an effective salesperson – creativity, assertiveness and flair.

When in the marketplace, the salesman or woman must be fully up to speed on product details, benefits, solutions and item availability, but must also be an effective manager, able to prioritise and still achieve stated benchmarks and goals. Certain key skills must be in evidence before success may be achieved, but this can certainly be enhanced by full training, great management and team cohesiveness. Generally, pharmaceutical consulting organisations are by far best positioned to take on these critical challenges.

Alan Gillies is the Director of L2L Consulting, an elite pharmaceutical consultancy firm which specialises in Strategy Development and Implementation Excellence for prestigious multi-national organisations.

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